PRIVACY POLICY

Privacy Policy

Last Updated: Jan 31, 2026

Introduction

Inside Out Tours (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, book tours, or interact with us through our services and communications.

By using our website or services, you agree to the terms of this Privacy Policy.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page and become effective immediately. We encourage you to review this page periodically.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and mailing address

  • Payment information (processed securely through third-party payment providers)

  • Any information you submit through booking forms, inquiries, or communications

Non-Personal Information

We may also collect non-personal information such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data and interactions

How We Use Your Information

We use collected information to:

  • Process bookings and payments

  • Communicate with you about tours, inquiries, and customer service

  • Deliver and improve our services and website experience

  • Personalize content and user experience

  • Comply with legal and regulatory obligations

  • Protect against fraud and unauthorized access

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only:

  • With trusted third-party service providers who assist with payment processing, booking platforms, or operational support, solely to provide requested services

  • When required by law, regulation, or legal process

All shared data is limited to what is necessary and handled with strict confidentiality.

Data Transfer Restrictions

We do not transfer your personal information to external organizations for marketing, promotional, or unrelated purposes under any circumstances.

Your data remains under our control and is accessed only by authorized parties as needed to deliver services or meet legal requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve site functionality and user experience, analyze website traffic and trends, and support booking and navigation features.

Cookies do not collect personally identifiable information unless you choose to provide it.

Managing Cookies

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features or functionality.

Opt-Out Rights & Communications

You have the right to opt out of communications from us at any time.

Email: Use the unsubscribe link in any email or contact us directly.
SMS/Text Messages: Reply STOP or UNSUBSCRIBE to any message.

Opting out of promotional messages does not affect essential booking or transactional communications.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no system can be guaranteed 100% secure, we take data protection seriously and handle your information with care.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Inside Out Tours
📧 sales@insideouttours.com

Consent

By using our website or services, you consent to the collection, use, and protection of your information as described in this Privacy Policy.

TERMS AND CONDITIONS

Last Updated: Jan 31, 2026

Use of Services

By booking a tour, submitting an inquiry, or using the Inside Out Tours website and services, you agree to these Terms & Conditions and our Privacy Policy.

SMS Communications & Disclosures

By providing your mobile phone number and opting in, you consent to receive SMS messages from Inside Out Tours, including booking confirmations, tour updates, customer service communications, and promotional messages.

Message frequency varies. You may receive up to 4 messages per month.

Message and data rates may apply depending on your mobile carrier. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at sales@insideouttours.com.

Consent to receive SMS messages is not a condition of purchase.

Types of Messages

SMS messages may include, but are not limited to:

  • Booking confirmations

  • Tour reminders

  • Schedule changes or tour updates

  • Customer service and support messages related to your reservation

Message Frequency

Message frequency may vary based on your interaction with us.
You may receive up to 4 messages per month.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out & Help Instructions

You may opt out of receiving SMS messages at any time by texting STOP to 800-258-7359.
For assistance, text HELP to 800-258-7359 or email sales@insideouttours.com.

Opting out of promotional messages does not affect essential transactional or legally required communications.

Third-Party Services

Certain services, such as payment processing and booking platforms, are provided through trusted third-party vendors. Inside Out Tours is not responsible for the policies or practices of these third parties.

Limitation of Liability

Inside Out Tours is not liable for delays, interruptions, or damages resulting from circumstances beyond our control, including but not limited to weather conditions, technical issues, or third-party service disruptions.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Inside Out Tours
📧 sales@insideouttours.com